This video presentation, given by the OAH Legal Assistance Network (OLAN) on May 19, 2021, provides information for EPD Waiver Case Managers preparing to represent clients following the end of the Public Health Emergency.
This PCA Case Manager Training video provides an overview of the process for case managers representing their clients before OAH. The materials presented during the training session are available here:
- PCA Case Manager Training PowerPoint Slides
- DHCF's "Tips for Case Managers" Handout
- Checklist for Case Managers assisting Clients in a PCA Case
Additional Training for PCA Case Managers: Financial Eligibility Issues. The materials presented during this Jan. 28, 2021 training are available here:
- Financial Eligibility Overview
- Financial Eligibility Information Sheet
- Undue Hardship Instructional Guide
- Undue Hardship Claim Form
- Undue Hardship Claim Form Sample
- DHCF Financial Eligibility Policy
- OAH Checklist